Chief Strategy and Impact Officer

About Blue Shield of California Foundation

Blue Shield of California Foundation (the Foundation) is one of the largest and most trusted philanthropic organizations in California. Its grantmaking is focused on supporting the well-being of our most vulnerable communities and those facing the most adversity. The Foundation's bold mission is to build lasting and equitable solutions that make California the healthiest state in the nation and end domestic violence. In 2018, the Foundation awarded over $26 million in grants to nonprofit organizations and programs across California.

Job Overview

Reporting to the Chief Executive Officer, the Chief Strategy and Impact Officer plays a vital role in helping Blue Shield of California Foundation to achieve its mission to build lasting and equitable solutions that make California the healthiest state and end domestic violence by integrating the Foundation’s strategic plan, programmatic investments, strategic communications, and learning, evaluation, and knowledge management functions. The Chief Strategy and Impact Officer assumes primary responsibility for developing, delivering, and assessing all aspects of the Foundation’s learning, measurement, and knowledge management systems. The Chief Strategy and Impact Officer will also provide direct and facilitative leadership in the development and implementation of the Foundation’s strategic plan, which guides all Foundation activities. This position serves on the executive leadership team and supervises a five-person Public Affairs team and the engagement manager. The Foundation is guided by the values of integrity, partnership, possibility, and equity and dignity in all internal and external work.

Specifically, the Chief Strategy and Impact Officer role will be accountable for:

Strategic Plan Execution

  • Facilitating integrated long-term and annual cycles of strategic planning, learning, assessment, and adaptation to guide work across all aspects of the Foundation.
  • Ensuring there is a systematic and aligned strategic approach to execute all Foundation activities.
  • Establishing a long-term plan for strategy and learning conversations with the Foundation’s Board of Trustees.
  • Coordinating and integrating annual work plans for all Foundation teams to achieve short- to mid-term results over one, three, and five years
  • Ensuring in-depth knowledge of the Foundation’s mission, vision, and strategy, as well as the health philanthropy and non-profit environments, to guide the organization’s actions.

Learning Measurement and Assessment

  • Developing a short-term and long-term measurement framework and reporting system for the Foundation
  • Implementing the measurement system and assessing and refining it over time
  • Using the measurement system to assess internal and external preformance
  • Developing a platform for Foundation-wide learning to ensure that the Foundation translates learning into action
  • Coordinating and overseeing the dissemination of lessons learned through the Public Affairs team
  • Leading the development of knowledge management systems that codify, store, and manage results and learning
  • Leading efforts to assess the Foundation’s impact, innovation, and influence on health, domestic violence, and philanthropy

External Relations and Strategic Communications 

  • Identify content and lessons learned for publication externally to exert thought leadership and influence partners, policymakers, grantees, and the broader field
  • Provide thought leadership in the philanthropic, health, and domestic violence fields regarding the Foundation’s strategy, learning, and impact through writing, speaking, convening, and networking


  • Supervise a five-person Public Affairs team and the engagement manager
  • Participate on the executive team, which establishes priorities, establishes conditions to successfully achieve goals, strategies, and mission, and cultivates a healthy organizational culture



  • Experience implementing multi-year strategic plans to address complex social issues is required
  • Experience leading the development of learning systems required
  • Proven project management and team communication skills with demonstrated ability to effectively engage and lead individuals and teams
  • Master's degree required; emphasis on strategic planning, learning and evaluation, operations, business, or public health preferred
  • Minimum of 12 years of strategic planning, learning, or operational leadership (or relevant) experience required, including at least six years of management experience
  • Background in nonprofit and foundation leadership and management skills and techniques
  • Experience engaging with board and committee members (or similar)
  • Experience developing and implementing streamlined policies and procedures
  • Experience leading work using multiple systems; experience with cloud-based systems such as Fluxx, SalesForce, FinancialForce, and Expensify preferred

Key Job Competencies  

  • Excellent strategic planning skills
  • Ability to translate strategy into practice and assess its impacts
  • Experience implementing knowledge management, learning, and measurement systems
  • Understanding of approaches and pathways to diffuse innovations
  • Ability to exercise good judgment and take initiative
  • Ability to manage multiple projects simultaneously
  • Ability to manage effectively and collaboratively, with a strong emphasis on coaching and development
  • Ability to be flexible in a complex and dynamic work environment
  • Strong writing, communication, and interpersonal skills
  • Ability to think critically, act decisively, and crosswalk and synthesize program and operational issues
  • A generous and curious nature, a sense of humor, and grace under pressure

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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