eConsult: Considerations for implementation in California’s healthcare safety net

As part of our commitment to strengthening the healthcare safety net, Blue Shield of California Foundation is supporting efforts to advance the use and adoption of electronic health consultations (eConsult). This innovation aims to enhance communication and coordination across providers, while improving efficiency and access to care for patients. To inform and help guide our grantmaking for eConsult, the Foundation worked with the UCLA Institute for Innovation in Health to bring together representatives from healthcare systems that have already implemented eConsult programs to share their experiences and discuss readiness factors, stages of development, management, and how to evaluate eConsult for impact.