Connectedness and Continuity: Patient-Provider Relationships Among Low-Income Californians

Large numbers of low-income Californians seek a more personalized healthcare experience – a connection, when established, that offers compelling benefits for patients and their care facilities. Fortunately, new routes to connected are opening. The current shortfall in connectedness is clear in this statewide survey of low-income Californians conducted by Langer Research Associates. Eighty percent this it is important to have someone at their place of care “who knows you pretty well,” but just 38 percent say there is such a person there now.