Patient Engagement Series: Innovative Models of Patient Engagement

How can we engage patients beyond the advisory council?

In this Center for Care Innovations webinar on innovative models of patient engagement, speakers included:

• Dr. Tara Kiran, an actively practicing family physician in the St. Michael’s Hospital Academic Family Health Team where she is also the Quality Improvement Program Director and Chair of the Board of Directors.
• Sarah Eaton, Deputy Client Officer for the Colorado Department of Health Care Policy and Financing, working to implement changes in policy, process and technology in order to improve the member experience along all touchpoints.
• Emily Mowrer, a virtual advisory council member for the Colorado Department of Health Care Policy and Financing.

This talk was facilitated by Dr. Anjana Sharma, a primary care research fellow at the UCSF Center for Excellence in Primary Care (CEPC). Her research focuses on patient engagement within quality improvement activities. Hosted in partnership with CEPC, with support from Blue Shield of California Foundation, this webinar was part of a series on patient engagement.